Terms and Conditions - United Kingdom

1. Company Information

Company Name: VisioonTech
Trading Name: VisioonTech
Email: business@visioontech.com
Phone: +44 [Your UK Phone Number]
Website: visioontech.com

2. Consumer Rights (UK)

Under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013, you have the following rights:

• Right to Cancel: You have 14 calendar days from receipt of goods to cancel your order without giving any reason
• Right to Return: Goods must be returned within 14 days of cancellation notice in original condition
• Right to Refund: Full refund including original delivery costs within 14 days of receiving returned goods
• Conformity of Goods: Products must be as described, fit for purpose, and of satisfactory quality
• Right to Repair/Replace: If goods are faulty, you have the right to repair, replacement, or refund

3. Pricing and VAT

All prices displayed on VisioonTech include UK VAT at 20% where applicable. For orders over £135 GBP shipped from outside the UK, additional import duties and taxes may apply and will be clearly communicated before purchase completion.

4. Delivery Information

Delivery times, costs, and any potential customs charges will be clearly displayed before checkout. We will notify you promptly of any delays or changes to your order via email or SMS.

5. Returns and Refunds Policy

Returns Address: [Your UK Returns Address]
Return Period: 14 days from receipt
Return Costs: Customer responsibility unless product is faulty or incorrectly described
Refund Timeline: Within 14 days of receiving returned items

6. Data Protection and Privacy

VisioonTech processes your personal data in accordance with UK GDPR, Data Protection Act 2018, and Privacy and Electronic Communications Regulations. See our Privacy Policy for comprehensive details.

7. Dispute Resolution

These terms are governed by English and Welsh law. Disputes may be resolved through UK courts or via Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr/

8. Contact Information

For any questions regarding these terms or your order, contact us at:
Email: business@visioontech.com
Phone: +5511958395119
Address: 275 Deansgate, Manchester, M3 4EL,

Last updated: August 2025